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our services

Services of Referral Coordination

Maintain a seamless continuum of care and ensure utmost patient satisfaction by managing patient referrals in the most effective manner

Medical Scribing

Streamline medical chart data entry by using our well-trained remote medical scribes to provide the utmost accuracy and real-time charts at blinding speed

Eligibility for health insurance

Check that you are eligible for insurance coverage and get prior authorization before the visit, so that your claims are submitted correctly and there are no denials/rejections

Utilizing a virtual assistant

A diverse group of skilled, experienced professionals providing clinical and non-clinical support to healthcare providers

Featured In

let’s put an end to EMR data entry so we can see more patients

Charting in an EMR/EHR has the following issues:

Patient interaction will be adversely impacted

Instead of looking at the patient, a doctor spends a third of his 15-minute session staring at his computer.

Revenue loss for clinicians

By increasing down-coding and having fewer patients visit them,

Physician Exhaustion

Doctors spend an additional 2 to 3 hours each day inputting data and charting on their EMRs.

On the other hand, digitalization has the potential to deliver considerable benefits to the healthcare industry, such as more efficient, tailored, and cost-effective treatment, but it also poses obstacles. The reporting requirements of EHRs have been identified as a source of frustration for practitioners, robbing them of time and attention on patients. There are so many responsibilities that they are a leading cause of medical burnout.

Using medical scribes which are associated with decreased physician EHR documentation burden, increased work efficiency, and improved clinical interaction. Having clinical documentation done by a ParaC-HEALTH online scribe will eliminate administrative burdens that may result from EMR charting and post-visit data entry. ParaC-HEALTH online scribe provides timely, comprehensive, detailed charts for efficient coding and reimbursement.

* Keep your attention on the patient and not the computer.

* Have your scribe enter EMR data.

* Quick access to detailed information about the patient.

* Enhance patient engagement and quality time.

Find out how ParaC-HEALTH can benefit you

It provides a variety of simple, easy-to-use, and effective medical charting solutions.

Every ParaC-HEALTH user has a personal scribe that listens to each encounter and puts the encounter narrative into your EMR in real-time. As a consequence, patient satisfaction and chart quality have increased.

Professional Scribes

Scribes at our company manage lab orders, diagnostics, prescriptions, and referrals for over 40 EMR systems, and they are familiar with all aspects of clinical documentation.

Our experts are qualified in a variety of fields.

Medical Scribes are well-trained to work with independently owned physician offices as well as large multi-disciplinary multi-specialty practices.

Your own personal Medical Scribe

We will assign you an expert online writer who will work only for you. They produce medical charts in your preferred charting format, which must be approved by the physician.

We guarantee 100% availability.

For situations where the primary scribe is unavailable, each provider is assigned a backup to ensure uninterrupted service.

Cost-effectiveness

For remote scribing, the price is based on a monthly rate for full-time providers as well as an hourly rate for providers who must perform procedures and surgeries during the day.

Medical Charting with Ease

We provide skilled remote Medical Scribes that are committed to providing fast and accurate medical information while seamlessly integrating it into your existing process.

Compliance with HIPAA

ParaC-HEALTH follows all HIPAA regulations. Access to the Internet is restricted in the work area with limited access to portable electronic devices. We offer HIPAA training through our Learning Management System to all Medical Coders.

Tech Upgrade Not Required

By utilizing ParaC-HEALTH’s telemedicine application or existing telemedicine technology, our scribes can capture data directly into your EMR system from each patient encounter. Your EMR system does not need to be upgraded.

What is the need for an online medical scribe?

Our Medical Scribes employ multi-directional audio telemedicine software to collect quality measurements and capture the narration of Interaction in real-time, reducing the need for physician documentation. It also enables the recording of patient data in real-time.

Charting and measuring that is precise.

You’ll be able to develop high-quality EMR charts that assist payment and coding in the medical field.

-Using a Medical Scribe prevents burnout among healthcare providers.

Physicians can leave the hospital on time and enjoy spending quality time at home with their families without having to do after-hours charting.

Keep Your Health in Check

Using a Medical Scribe relieves the healthcare practitioner of much stress by reducing administrative tasks, thus preventing burnout.

Physicians and their patients will be able to communicate information more efficiently.

The scribe can take down all of the important information, allowing the doctor to concentrate only on the patient’s issues and the treatment plan they intend to implement.

Providing treatment to a larger number of patients

Various studies have shown that Physicians may see 1.86 to 2.86 more patients and deliver greater treatment with less time spent recording in EMRs.

With Referral Coordination, we Ensure a Continuum Of Care.

The finest coordination includes the following:

Provides a consistent level of service
Communication between service providers
A well-managed care continuum

When referring patients to specialists, primary care practitioners and their institutions must coordinate services across numerous venues and providers in order to provide seamless continuums of care. Referral coordinators frequently collaborate with insurance companies and healthcare providers to schedule advisory visits and ensure that patients receive the treatment they require.

A failure to coordinate referral can result in the following consequences:

Excessive testing that isn’t required
Extensive diagnosis and treatment
Puts the company at risk for legal action

Why is Referral coordination needed?

Prevent unnecessary testing.
Maintain consultation records and give them to the referral physician.
Have accurate medical records so insurance can be verified
Make it easier for primary care physicians to communicate with specialists.
Provide patients with reassurance regarding their referral appointments.
Ensure that referrals are completed.
Arrange an appointment with a specialist as soon as possible to ensure proper treatment.
Collaboration between referring physicians and specialists increases the level of patient satisfaction with healthcare services.
Referrals coordinators inform patients about referral appointments as they schedule them and send them reminders. Inquiries to ParaC-HEALTH Referrals Coordinators from consulting providers for the consultation visit chart are made from the consulting office and the consultation document is delivered to the referring provider.

Why use ParaC-HEALTH?

For Better coordination of referral appointments

At ParaC-HEALTH, we have hired highly qualified Referral Coordinators who are responsible for tracking every aspect of the referral set up by the primary care provider, working with insurance companies to share essential patient information and get authorizations, as well as ensuring that the patient is present for the referral appointment.

Exceptional administrative support

Referral Coordinators assist in referral activities as well as offer clerical and administrative support, including fax routing and insurance eligibility verification.

Increased Verification of Patient Status

Our Coordinators pay attention to detail when gathering and verifying insurance information.

A more seamless transition of care

We provide the patients with the necessary information to help them make a critical care decision about their referral, thereby resolving any concerns they might have before their visit.

Ensure a trusted referral network.

Patients and specialists work closely with ParaC-HEALTH’s expert referral coordinators to arrange and schedule referrals.

Strict Confidentiality Ensured

We never share patient information with third parties without the patient’s written consent. We respect and maintain confidentiality between patients and providers.

Manage Records & Update Information

Maintaining patient records according to health laws and regulations, we make sure that they contain information about the illness and the treatment received in the office.

An effective referral management system

With ParaC-HEALTH, Referral Coordinators can keep track of patient referrals throughout the care continuum by using powerful Referral Management tools.

The entire process follows HIPAA guidelines.

HIPAA compliance is our primary concern. Access to the Internet is limited in areas with limited access to personal portable electronic devices. Our Learning Management System allows coordinators to take HIPAA training.

Verification of insurance eligibility and submitting a valid application

A clear understanding of the patient’s insurance coverage allows clinicians to provide the best treatment to the patient while minimizing the financial burden the patient faces. Insurance information should always be confirmed prior to clinical visits. By verifying insurance eligibility, we find out how much our patient and their insurer have to pay for healthcare services. It is vital that we receive coverage information on time and in an accurate manner.

Failure to verify insurance eligibility can lead to:

A delay in reimbursement
Denial or rejection of claims
Longer wait times for patients

Verifying insurance eligibility requires:

Precisely entering the patient’s personal information as well as his or her insurance coverage.
Obtaining pre-authorizations by contacting the insurance company and verifying the policy
If necessary, changing the billing system and following up with patients

What are the purposes of verifying insurance eligibility?

Provide patients with a positive experience.
Ensure that medical records are up-to-date for documentation purposes.
Determine the appropriate treatment service according to the insurance plan.
Determine the patient’s responsibility before the visit.
Maximize cash flow and increase reimbursements with improved revenue cycle management.
Minimize claim rejections and optimize claim submission.

According to research, tens of millions of claims are denied each year due to expired eligibility or the medical service not being covered by a certain insurance plan. By verifying the patient’s eligibility, the billing staff can assess the insurance coverage for clean claims and avoid resubmissions or rejections.

ParaC-HEALTH: What makes it different?

Verification of insurance coverage occurs well in advance of all clinical visits.
Discrepancies are brought to the patient’s attention and reported to the insurance provider if any are found.
It can streamline insurance processing and reimbursements.
The staff at ParaC-HEALTH is highly qualified to research relevant information regarding a patient’s insurance coverage.

Workflow Efficiency

Verifying insurance eligibility is done well before a clinic visit by using patient scheduling systems, insurance web portals, and telephonic discussions.

Verifying eligibility automatically

Using advanced RPA tools, we are able to assess automated eligibility verification, which streamlines processes.

-Identify trusted contacts

In order to obtain pre-authorization for patients, ParaC-HEALTH’s professional staff works closely with patients and insurance providers via the best channels.

Strict Confidentiality Observed

The confidentiality of the patient-provider relationship is respected and maintained. A patient’s information is never given to a third party without the patient’s written consent.

More efficient Accounts receivable cycle

Patient flow is expedited, and account receivables are optimized, thanks to ParaC-HEALTH’s rigorous eligibility verification process.

-Keeping detailed records

Primary and secondary coverage records include the member ID, group ID, coverage period, co-pay, deductible, and co-insurance information.

We have the lowest rejection/denial rate

Well-trained experts gather every useful information by paying attention to the details, ensuring an extraordinarily low rate of insurance denials

In compliance with the HIPAA regulations

Our main focus is HIPAA compliance. Personal electronic devices are prohibited inside the restricted access working area. All coordinators receive HIPAA training using our Learning Management System.

An effective Electronic Support For additional Services

Using a virtual assistant for automated chores is not the same as using an AI tool. A virtual assistant is a highly qualified, well-trained individual who assists a healthcare provider with administrative, clerical, and customer service tasks such as scheduling appointments, engaging patients to handle referrals, prior authorizations, and managing medical records, among other things.

Virtual medical assistants are increasingly employed to undertake administrative chores in the healthcare industry as more digital solutions manage processes and data.

Improving the patient’s experience through a seamless workflow:

Our Virtual Assistants improve the patient experience and the overall delivery of healthcare. In addition, Healthcare providers, payers, and patients must work together through a Virtual Assistant. Follow-up and communication are vital for the continuity of care of a patient.

Coordinating with the physician and responding to messages
Ensure follow-up with the patients and follow-up on referrals
Verifying insurance eligibility and scheduling appointments
Creates new patient registrations and adds them to the patient portal
Updates patient engagement letters, sends reminders, and creates reminders
Consults notes of the physician’s visit(s) and conveys the instructions and results to the physician
Additional duties as assigned

Providers dealing with both clinical and non-clinical tasks face the following problems:

Decrease healthcare quality

Insufficient focus on providing quality healthcare with burdensome non-clinical tasks.

Ineffective communication

A patient’s engagement during a visit is reduced due to not having time to reply to messages

Feeling Burnout and Exhaustion

Managing endless clerical tasks plus taking care of a patient can be overwhelming

-What are the benefits of a virtual assistant?

Cost savings

With a Virtual Assistant, you can reduce headcount, payroll, benefits, and general employee management headaches.

Remote services

In the case of Covid-19, the Virtual Assistant reduces in-house staff.

Digital transformation

Using digital solutions such as EHRs, RCMs, etc., and telemedicine are two ways in which a Virtual Assistant fits easily.

Saves valuable resources

Spend less time on mundane administrative duties and focus on what matters most to you and your team.

More availability

With the use of a number of remote collaboration tools, your Virtual Assistant can provide unrelenting focus on the job at hand.

Backup Services

In ParaC-HEALTH, the Virtual Assistant is managed and ensures that a trainer is always available (illness, vacation, etc.).

Introducing ParaC-HEALTH Virtual Assistant

All of your clinical and non-clinical requirements in one place

In addition to providing non-clinical support to healthcare providers, office staff, and patients, ParaC-HEALTH also offers highly qualified professionals as Virtual Assistants. Using our knowledge of back-office requirements, we develop a strategy to deliver support in the most efficient and effective way.

An expert assistant guarantees outcomes

The ParaC-HEALTH Virtual Assistants are well-versed in clinical and administrative workflows. Physicians rely on them to understand the complexities of their tasks and to work responsibly.

Determining Your Need Clearly

During the Discovery Call, we determine your needs and how we can help. Based on your requirements, we formulate and execute several strategies.

Highly experienced workers

Our Virtual Assistants are recruited following extensive canvassing. Only those with exceptional management and communication skills are hired.

Accessible solutions

To guarantee that seamless, personalized help is offered to fit your workflow needs, our Virtual Assistant is given thorough information about the facility and the provider.

Advanced technologies

With ParaC-HEALTH’s Virtual Assistant technology, users can keep track of their patients’ messages, appointments, and referrals throughout the entire care continuum.

Providing Smoother Workflow

We ensure that any necessary information is communicated to both patients and providers before a visit. Patients are promptly updated about their appointment status after the appointment.

Excellent administrative support

We train our professionals on clerical and administrative tasks such as fax routing, verifying insurance eligibility, and obtaining prior authorization.

The staff is professionally trained

Our Virtual Assistants receive extensive training in EHRs, RCMs, and other healthcare portals, enabling them to communicate effectively and complete a broad range of administrative tasks.

Strict Confidentiality Policy

Confidentiality between patient and provider is sacred to us. We never share patient information with third parties without written consent from the patient.

We adhere to HIPAA regulations

Every ParaC-HEALTH Virtual Assistant attends required HIPAA training through the ParaC-HEALTH Learning Management System and understands HIPAA.